Effective for users registered after 2022/05/16
"Agreement" – Agreement on the use of the PPC Bee Application and for the provision of related services of customer support for Internet applications entered into by and between the Provider and the Customer, governing the provision of the PPC Bee Application designed for creation and administration of PPC campaigns and Additional Features, available at http://app.ppcbee.com, concluded pursuant to Article III hereof. These GTCs and Price List form an integral part of this Agreement.
"PPC Bee Application” – an application designed for administration of PPC campaigns in PPC advertising systems operated by third parties, such as Google Ads, Seznam Sklik, and Microsoft Advertising, which the Customer administers through the Provider’s administration interface. The PPC Bee Application is a work as defined in Act No. 121/2000 Coll., the Copyright Act. The PPC Bee Application as well as its individual modules, databases contained therein, and graphic elements that are part of the software are protected by copyright as a computer program with the exception of its parts which are governed by commercial, free and/or open-source third-party licenses /hereinafter referred to as “third-party licenses”; See Third party component declaration/. The Provider (PPC Bee s.r.o.) is the executor of all proprietary copyrights to the PPC Bee Application as a whole and including any and all modules created on its basis with the exception of its part governed by third-party licenses.
“PPC systems” – pay-per-click systems; advertising systems allowing advertisers to place their advertisements on the Internet, whereas each placement is paid only when a user clicks on the advertiser’s advertisement. Use of the basic PPC Bee functionality is subject to special fees as per the Price List.
“Additional Features” – a term covering additional PPC Bee Application functions that are not a part of the basic PPC Bee Application functionality and are offered to the Customers separately.
“Image Editor” – an additional PPC Bee Application feature that allows the Customer to edit any images they upload. Use of the Image Editor is subject to special fees as per the Price List.
“Facebook Campaigns” – an additional PPC Bee Application feature that allows the Customer to create advertising campaigns for the Facebook platform. Use of Facebook Campaigns is subject to special fees as per the Price List.
“Feed Scraper” – an additional PPC Bee Application feature that allows the Customer to create a new data source from a website sitemap URL or enrich an existing data source with data from the website. Use of Feed Scraper is subject to special fees as per the Price List.
“Feed export” – an additional PPC Bee Application feature that allows the Customer to transform the input data source according to the requirements of the target advertising platform (eg. advertising systems, product comparators, ..). Use of Feed Export is subject to special fees as per the Price List.
“Price List” - Price List published by the Provider on website https://www.ppcbee.com/en/pricing. Price List forms an integral part of the Agreement.
|PPC Bee Tech Support|
|Communication channels||form, e-mail, chat, Account manager, phone|
|Response time||within 3 hours during business hours (9 a.m. – 5 p.m. CET)|
|Request resolution time||Low||Not Defined|
|Normal||72 hours to 6 days|
|High||36 hours to 3 days|
|Urgent||12 hours to 1 day|